Training Lead

Job Description

Total Technologys is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at totaltechnologys.us.

 

In today’s business environment, growth isn’t just about building value—it’s fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that’s anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models.

 

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

 

Key Responsibilities:

  • Exercise people leadership with the US L&D team Maps Digital Inside Sales programs and best practices and implements standardized SOPs
  • Creates a learning program model that complies with client’s expectations
  • Consults with the Instructional Design team on strategy for curriculum design based on client’s GTM strategies
  • Develops, documents, and evaluates L&D projects’ scope and timeline
  • Performs QA of program launch in support of launch excellence
  • Participates in client and leadership escalations regarding training operations and results

Training Lead